We forever…
SMELL NICE!
We provide ultra-modern and hygienic hospital facilities at all our sites, you’ll always encounter a safe and fear-free environment for your furkids.
Our Prahran hospital is a nationally recognised ‘Hospital of Excellence’. The highest honour a veterinary practice can achieve, and a guarantee of quality care for you.
SOLVE PROBLEMS
Our on-site laboratory and advanced diagnostic equipment mean we can provide you with fast and reliable answers for your pet's symptoms.
The wide range of expertise and advanced qualifications held by our staff mean that your pet is always in safe hands.
MAKE OURSELVES AVAILABLE
We offer easy to schedule appointments online or via our dedicated bookings team.
Our Prahran location is even open until 11pm weekdays for late night party animals!
RECOGNISE THAT CATS ARE DIFFERENT
We put cats at ease with designated cat-only zones for their examination and care.
Our Prahran Hospital and cat boarding facilities have been awarded the highest level ‘Cat Friendly’ status by the International Society of Feline Medicine, making them a world-class option for your cat.
CUT-OUT THE TOMOPHOBIA*
We offer an extensive range of surgical and dental treatments from the elective to the unavoidable, and even the advanced (such as minimally invasive keyhole surgery). This means there's rarely any need to move your pet to an unfamiliar facility elsewhere. That sounds less stressful!
* Tomophobia: Fear or anxiety caused by forthcoming surgical interventions
care more
We like to treat our patients as family. That’s why we’re here for your pet, your family, always.
Late night emergency or advice? Not a problem. All your pet’s records are available to our familiar vets and nurses who are working everyday of the year, and until 11pm weeknights, to ensure we deliver on our pledge to be here for you.
We never…
RUSH YOUR APPOINTMENTS
We're always thorough and ensure all your concerns are heard.
We’re good at staying in touch too - caring doesn’t come with a time limit - our team always ensure pet families receive thorough follow-up and advice where necessary.
TREAT YOUR ONLINE RESEARCH RESULTS WITH DISDAIN
We know you Google because you care. We love and encourage family participation when it comes to caring for our patients.
Our vets and nurses take the time to explain things with empathy and clarity.
PROMOTE TREATMENTS BASED ON WHAT WE THINK YOU CAN AFFORD
We value honesty. We'll help you to understand all of your pet's treatment options, any pros and cons, then we’ll provide clear fee estimates and innovative payment solutions if required.
JUDGE THE DECISIONS YOU MAKE FOR YOUR PET
That's not what family do.
We’re here to support you and your pet, wherever the road takes us.